Player Safety

Responsible Gaming at ab67

We want every player to enjoy ab67 safely and within their means. Our responsible gaming tools help you stay in control of your time and money at all times.

21+
ab67 is strictly for adults aged 21 and above. We enforce mandatory KYC age verification on all accounts before any withdrawal is processed.

🎯Gaming as Entertainment, Not Income

Online betting and casino gaming are forms of entertainment for adults. They carry financial risk and should never be used as a primary or supplementary source of income, as a way to recover previous losses, or to solve financial difficulties. ab67 is committed to making sure the gaming experience on our platform is enjoyable, sustainable, and within each player's personal limits.

ab67 provides a suite of practical tools that give players direct control over their gambling activity. Every tool described on this page is available to all registered account holders. If you feel that gambling is no longer fun, or that it is affecting your daily life in Bangladesh — whether in Dhaka, Chittagong, Sylhet, or elsewhere — please use these tools immediately or contact our support team.

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Deposit Limits
Set a daily, weekly, or monthly cap on how much you can deposit. Lower limits take effect immediately. Increases require a cooling-off period to prevent impulsive decisions.
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Session Time Limits
Cap your daily or weekly playing time. Once your session limit is reached, access is paused until the next eligible period. This prevents extended unplanned gaming sessions.
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Self-Exclusion
Request a temporary break of 1 week, 1 month, 3 months, or 6 months — or a permanent self-exclusion. During any exclusion period your account is locked and deposits are blocked.
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Reality Checks
Configure session reminders that notify you every 30, 60, or 90 minutes during active play. These prompts display your session duration and net winnings or losses to date.
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Underage Prevention
All accounts require KYC identity and age verification before any withdrawal. Accounts suspected of being held by persons under 21 are suspended immediately pending review.
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24/7 Support Access
Our support team is available around the clock to assist with responsible gaming requests, account restrictions, self-exclusion activations, and any gambling-related concern you raise.

🔧Responsible Gaming Tools in Detail

The following tools are built into your ab67 account. You can activate or adjust them at any time by contacting our support team at [email protected]. There is no charge for using any responsible gaming tool.

💰 Deposit Limits
You may set a maximum deposit amount per day (24 hours), per week (7 days), or per calendar month. Once a limit is active, no deposit exceeding it will be processed. If you wish to lower your limit, the new lower limit takes effect immediately. If you wish to raise a limit, the increase does not take effect for 7 days from the date of your request — this cooling-off period is designed to prevent impulsive decisions made during a losing session.
⏱️ Session Time Limits
A session time limit restricts the total number of hours you can be logged in and actively playing within a set period. When your limit is reached, you are automatically logged out. You cannot override or bypass an active session limit. To extend an existing limit, the same 7-day cooling-off rule applies as for deposit limit increases.
🔔 Reality Checks
Reality checks are timed pop-up notifications that appear during your gaming session at intervals you choose — typically every 30, 60, or 90 minutes. Each notification shows the total time you have been playing and your net financial position for the session. Reality checks are a reminder, not a hard stop — you decide whether to continue or step away after receiving the notification.
🚪 Temporary Time-Out
A temporary time-out pauses your account for a short defined period — 24 hours, 48 hours, 1 week, or 1 month. During a time-out, you cannot log in, deposit, or place bets. Your account balance is preserved and available when the time-out ends. Time-outs cannot be cancelled early. To request a time-out, contact [email protected].
🔒 Self-Exclusion
Self-exclusion is a longer-term measure for players who want to stop gambling for an extended period. Temporary self-exclusion is available in periods of 1 month, 3 months, or 6 months. Permanent self-exclusion is also available and, once activated, cannot be reversed. During any self-exclusion period, all deposits are blocked, all open bets are settled, and any outstanding balance is returned to your verified payment method (bKash, Nagad, or Rocket). We strongly encourage players who feel gambling is becoming a problem to use permanent self-exclusion.

🚪How to Request Self-Exclusion

Requesting a self-exclusion from ab67 is straightforward. Follow the steps below and our support team will activate your exclusion within 24 hours of receiving your request, Bangladesh Standard Time (BST, UTC+6).

  1. Email [email protected] from the email address registered to your ab67 account (or contact us via your registered mobile number if no email is on file).
  2. State clearly in your message: your ab67 username, the type of exclusion you are requesting (temporary period or permanent), and the reason if you are comfortable sharing it.
  3. Our support team will verify your identity using your registered account details before processing the request.
  4. Your exclusion will be activated within 24 hours. You will receive a confirmation once it is in place. Any outstanding real-money balance will be returned to your verified payment method within 5 business days.
  5. If you have requested permanent self-exclusion and attempt to reopen an account in the future, ab67 will refuse registration and may report the attempt to the relevant payment provider.
ℹ️ Permanent Exclusion is Final
Once a permanent self-exclusion is activated on your ab67 account, it cannot be reversed or overridden under any circumstances. This is a deliberate safeguard. If you are unsure whether you need a permanent exclusion, our support team can discuss temporary options with you first.

⚠️Warning Signs of Problem Gambling

Problem gambling can develop gradually and may not be obvious at first. The following signs may indicate that gambling is becoming harmful. If you recognise several of these in yourself or someone you know, please seek help immediately.

  • Gambling with money needed for essential expenses such as rent, food, utilities, or family obligations — particularly during Ramadan, Eid, or other financially demanding periods.
  • Chasing losses — placing larger bets in an attempt to recover money lost in a previous session rather than accepting the loss and stopping.
  • Lying to family members, friends, or employers about how much time or money is being spent on gambling.
  • Borrowing money, taking out loans, or selling personal possessions to fund gambling activity.
  • Feeling anxious, irritable, or restless when not gambling, or feeling unable to stop once you have started a session.
  • Gambling for increasing amounts of time or money to feel the same level of excitement — a pattern similar to tolerance in substance addiction.
  • Neglecting work, education, family responsibilities, or health as a result of time or money spent on gambling.

Recognising these signs in yourself takes courage. ab67 is here to help without judgement. You can use the tools on this page, request a time-out, or speak to our support team directly at [email protected].

✅Tips for Playing Responsibly

Responsible gaming is about making informed decisions before and during your session. The following practical tips are recommended for all ab67 players in Bangladesh.

  1. Set a firm budget before you start playing and treat it as an entertainment expense — the same way you would budget for a cinema ticket or a restaurant meal. Never exceed this amount.
  2. Never gamble when you are tired, stressed, emotionally upset, or under the influence of alcohol. Decision-making is impaired in these states and losses are more likely.
  3. Take regular breaks away from the screen. Stand up, drink water, and check in with yourself about how you are feeling before continuing a session.
  4. Use ab67's deposit limits and session time limits proactively — before you feel you have a problem, not after. Setting limits when you are calm and in control is the most effective approach.
  5. Treat every loss as a final cost, not a problem to be solved. The house edge means that over time, most players lose money. Chasing losses statistically increases them.
  6. Talk openly with someone you trust — a family member, a friend, or a colleague — about your gambling activity. Keeping it secret is one of the early warning signs of problem gambling.

👨‍👩‍👧Protecting Minors

ab67 operates a strict 21+ policy. No person under the age of 21 may register an account, make a deposit, or place a bet on the ab67 platform. This policy applies regardless of the payment method used. All accounts are subject to KYC age verification before withdrawals are processed, and accounts showing signs of underage use are suspended immediately.

If you share a device with younger family members — children or teenagers — we strongly recommend using device-level parental controls to prevent access to gambling websites and apps. Many Android and iOS devices offer built-in content restriction features. Additionally, consider using parental control software to block gambling-related content on shared home networks.

🔒 Report Underage Access
If you believe a minor has gained access to an ab67 account, please contact us immediately at [email protected]. Include the username if known. We treat all such reports with the highest priority and will investigate and act within 24 hours of receiving your report.

🆘Get Help Now

If gambling has stopped being fun and has started affecting your finances, your relationships, your work, or your mental health, please do not wait. Reaching out is the right move and our support team will respond without judgement. You are not alone — many players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and the rest of Bangladesh have used these tools to regain control of their lives.

You may also wish to speak to a trusted person in your life — a family member, a community leader, or an Imam — about how you are feeling. Talking about gambling problems openly is the first and most important step toward recovery. ab67 supports every player who takes that step.

🤝Our Commitment to Responsible Gaming

ab67 believes that a sustainable, trustworthy gaming platform is one that prioritises player welfare alongside entertainment. We invest continuously in the tools, processes, and trained staff needed to identify and support at-risk players across Bangladesh. Our responsible gaming framework is reviewed and updated regularly to reflect best practices in player protection.

We will never use aggressive marketing tactics targeting players who have set limits or requested exclusions. We will never send promotional offers to players who are in a self-exclusion period. We will never make it difficult to activate responsible gaming tools or to close an account. These are not just policy commitments — they are the foundation of how ab67 operates as a platform trusted by players across Bangladesh from Pohela Boishakh through Victory Day and every day in between.